Dip My Ryde ("we," "us," or "our") operates the website dipmyryde.com and provides professional Plasti Dip vehicle-coating services in Charleston, South Carolina. We respect your privacy and only collect what we need to answer your enquiries and run our business.
Information we collect
Information you give us. When you use our quote builder or call-request form, we collect the details you choose to provide — typically your name, email address, phone number, vehicle year/make/model, your selected color and finish, and any message or project notes. If you call, text, or email us, we receive that contact information and your message.
Information collected automatically. Like most websites, we automatically receive standard technical and usage data — such as your device/browser type, approximate location, pages viewed, and how you arrived at the site — through cookies and similar technologies (see "Cookies & analytics" below).
We do not collect payment card details on this website, and we do not knowingly collect more than the above.
How we use your information
- To respond to your enquiry, prepare a quote, and schedule your job;
- To contact you about your request by phone, text, or email;
- To operate, maintain, and improve the website;
- To measure and improve our advertising and understand how visitors use the site;
- To comply with legal obligations and protect against fraud or misuse.
How forms are processed
Our quote and call-request forms are delivered using a third-party form service (FormSubmit), which forwards your submission to our business email so we can reply. Your form details are used to contact you about your request.
Cookies & analytics
We use Google Analytics 4 to understand site traffic and usage, and Google Ads to measure ad performance (conversion tracking) and, in some cases, to show relevant ads to past visitors (remarketing). These services set cookies and may process data such as your device identifiers and on-site activity. We do not use this data to identify you personally.
You can control or opt out of this collection:
- Manage cookies in your browser settings, or use private/incognito browsing;
- Opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on;
- Manage personalized ads in your Google Ads Settings.
How we share information
We do not sell your personal information. We share it only as needed with the service providers that help us run the site and respond to you — for example our form-delivery provider (FormSubmit), analytics and advertising providers (Google), and our website host (Vercel) — and only so they can perform those services for us. We may also disclose information if required by law.
Data retention
We keep enquiry and contact information for as long as needed to respond to you and run our business, and no longer than necessary for the purposes above or as required by law. Analytics and advertising data are retained according to the providers' standard retention settings.
Security
The site is served over a secure (HTTPS) connection, and we take reasonable measures to protect the information we hold. No method of transmission or storage is 100% secure, however, so we cannot guarantee absolute security.
Your choices & rights
You can ask us to access, correct, or delete the personal information you've shared with us, or ask us to stop contacting you, by emailing info@dipmyryde.com. Depending on where you live, you may have additional rights under applicable privacy laws; we'll honor those where they apply.
Children's privacy
This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
Third-party links
Our site may link to third-party sites (for example, our Instagram and YouTube). We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information? Reach us at:
Dip My Ryde
6 Mulroy Ct, Charleston, SC 29414
Phone/text: 423-GET-DIPD (423-438-3473)
Email: info@dipmyryde.com